Provide seamless self-service

Get free KnowledgeBase software and share your knowledge resources using a customizable self-service help center.

KnowledgeBase for Nonprofits

More than 250 nonprofits from all over the world use our products

Nonprofit logos

We salute your efforts to make the world a better place

We can't just sit back and applaud your efforts without adding our own. That's why we'd be delighted to invite you to use our product suite.

Who qualifies for our nonprofit program?

To join the KnowledgeBase for Nonprofits program, you must be a registered nonprofit organization. Please note, some types of organizations aren’t eligible and won’t be allowed into the program.

The following organizations aren’t eligible:

Business and professional organizations

Legislative or political organizations

Churches, an association of churches, or other religious organizations

Schools, colleges, and related organizations, unless funded exclusively by private donations

Government offices

Libraries and museums, unless financed exclusively by private donations

Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic status aren’t eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive products in this program.

Use KnowledgeBase to spread your mission more effectively by being here and now for everyone

Cultivate relationships
with stakeholders

Reach out to potential
and current donors

Give people in need a quick
and easy way to contact you

Automate your customer
service to lower your
operating costs

Here’s what KnowledgeBase can do

Customize your help center

Customize your support center’s URL, colors, logo, favicon, and links to match your brand design.

Offer 24/7 support

Provide self-service around the clock, freeing up your team members and allowing them to focus on priorities.

Organize your online knowledge resources

Divide content by topics, visibility, and keywords, so it’s easily accessible.

Increase responsiveness

Improve customer satisfaction by connecting KnowledgeBase with LiveChat and browse and share your help resources even faster.

As a nonprofit, you can use KnowledgeBase under special rules free of charge

What do you get?

  • External help center
  • Internal knowledge management
  • Customizable help center
  • Mobile friendly design
  • Rich text editor
  • Article management
  • Insights and reports
  • LiveChat integration

See all features

$59 monthly $0

How to apply to KnowledgeBase for Nonprofits

1. Start with completing the application form

The information you provide will help us verify your nonprofit organization. If we accept your application, we'll move to the next step.

2. Publish a KnowledgeBase banner or link on your website

Help us spread the word about KnowledgeBase and our mission so that we can support more organizations like yours in the future.
Feel free to use one of the available KnowledgeBase for Nonprofits assets. A membership banner or link must be present on your homepage. Let us know once you’re ready.

3. We’ll activate your membership

Please note that the program verification link is separate from the chat widget code that you publish on your website to connect with your visitors. If all checks out, you’ll receive a confirmation email, and we’ll activate your membership in the KnowledgeBase for Nonprofits program.

Apply now!

To apply, your organization must be a registered non-profit entity according to all your local laws.

If you decide to join our non-profit program you will get KnowledgeBase Plan for $0. See more features on: https://www.knowledgebase.com/r/pricing/.
By signing up to the KnowledgeBase you agree to be bound by the Terms of Use and Privacy Policy for the entire period of subscription.
We reserve the right to grant or deny your organization’s qualification for our non-profit program e at any time, for any reason, and to supplement or amend our eligibility guidelines at any time.
If you have any questions, please reach out to our Support Heroes.